Manager, AML Investigations – Financial Intelligence Unit

Equitable Bank

  • Full Time
Join a Challenger
Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada’s Challenger Bank™, and have been around for more than 50 years. Equitable Bank’s wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members. Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people’s lives. Our EQ Bank platform ( has been named the top Schedule I Bank in Canada on the Forbes World’s Best Banks 2023, 2022, and 2021 lists. 
The Work
The Manager, Financial Intelligence Unit, plays a leadership role in the Compliance department while also contributing specific subject matter expertise on Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF) and Compliance related matters. This position primarily assists the Senior Manager, FIU in the maintenance of FIU operations. The Manager, FIU reports to the Senior Manager, FIU with respect to the maintenance of the AML/ATF program including employee performance, timelines, staffing and resources. The role of an AML Investigations Manager is 80% operational encompassing managing, coaching, and training of the Investigators and reviewing their assessments. The environment is often fast-paced and requires the effective time management of multiple tasks and projects.

The core parts of your role would be to:

  • AML/ATF Program
  • Supports the Senior Manager, FIU in the implementation, oversight, and management of an effective AML/ATF program with respect to investigation and reporting activities.
  • Manage, coach, and develop direct reports and act as a role model for the Investigators.
  • Provides advice, training and other assistance on appropriate standards and business practices to the Investigators to help action case reviews and investigations and help achieve departmental goals.
  • Manages the Unusual Transactions Report (UTRs) escalation process and act as second level review for the regulatory reports prior to submission to FINTRAC.
  • Works to ensure adherence to established AML/ATF policies and procedures with respect to investigations and reporting thresholds and standards.
  • Identifies and escalates AML/ATF related issues, trends and risks to the Bank and provides sound recommendations for action to the Senior Manager, FIU.
  • Helps with initiatives to streamline processes and introduce new efficiencies to AML/ATF related activities by initiating requests and leveraging technology and automation to achieve results.
  • Ensures staff are trained on due diligence techniques and provides ongoing training to address gap or new developments in accordance with existing FIU operations.
  • Assists with the testing of systems and reports, including playing a supporting role in the implementation of new technology.
  • Collaborates with Senior Manager, FIU to provide guidance, regulatory interpretation, training and other assistance on appropriate standards and business practices to team members to support the Bank’s AML/ATF activities.
  • Reporting
  • Assesses and escalates to Senior Manager, FIU key statistics relating to performance, timelines,
  • resources and other key performance indicators.
  • General
  • Contributes to remediation of any audit findings from regulators, AML monitoring and testing activities, or Internal Audit department.
  • Leads a team of Investigators and establishes a two-way working relationship with direct report(s) to solicit their views on the working environment, potential changes affecting their work and continuous improvement opportunities.
  • Works collaboratively with members of the AML leadership team.
  • Builds and sustains a team that is capable of monitoring ML/TF, delivering and maintaining the performance required for the department, including coaching and the creation and implementation of training and development plans.
  • Promotes a positive work environment that fosters collaboration, innovation, and synergies.
  • Empowers staff with resources and tools to be successful in the role.
  • Monitors regulatory and internal changes to recommend updates in monitoring activities to the Senior Manager, FIU.
  • Participates in various internal/external workshops/seminars/conferences to remain current in the AML/ATF landscape (e.g., maintain CAMS, ACFCS, etc. certification).
  • Let’s Talk About You

  • A university degree, preferably in Business, Law, or Accounting
  • 3+ years’ proven Canadian experience gained through work experience in the financial services industry, including experience in conducting investigations and in the field of AML/ATF.
  • People management experience for a minimum of 1 year
  • CAMS/ACFCS certified or to be certified within 12 months of start date
  • Ability to set strong examples for staff
  • Direct exposure in managing investigations and regulatory reporting.
  • Subject matter expertise of FINTRAC reporting.
  • Lending or retail banking experience considered an asset
  • Excellent analytical, risk assessment and research skills
  • Ability to successfully handle multiple competing priorities
  • Detail oriented and strong time management skills
  • Excellent written and verbal communication skills, including strong public speaking and presentation skills, as well as the ability to develop and maintain strong relationships with internal and external contacts
  • Proficient knowledge of Microsoft Office (Word, Excel, and PowerPoint) including v-lookups, pivot tables, macros, etc.
  • Proficient knowledge of SQL, Power BI, and Tableau
  • Proficient knowledge of internet/web navigation
  • Knowledge of French an asset
  • What we offer [For full-time permanent roles]
    Competitive discretionary bonus 
    ✨ Market leading RRSP match program
      Medical, dental, vision, life, and disability benefits
      Employee Share Purchase Plan
    Maternity/Parental top-up while you care for your little one
    Generous vacation policy, personal days and even a moving day 
      Virtual events to connect with your fellow colleagues
      Annual professional development allowance and a comprehensive Career Development program
      A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
    The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.
    Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 
    We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
    We can’t wait to get to know you! 
    Job Overview
    • Region

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