Senior Exec / Assistant Manager, Regulatory Compliance


The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across 11 markets.
Driven by the vision to become the world’s most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.
Founded in 2014, ShopBack now powers over US$3.7 billion in annual sales for over 20,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater – providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers.


  • Act as the primary point of contact with regulatory authorities (e.g. the Monetary Authority of Singapore) to address queries and handle regulatory submissions and maintain registers in compliance with regulatory requirements
  • Provide support for due diligence during onboarding, KYC reviews, and AML/CFT matters
  • Monitor licensing requirements and review Group’s compliance to said requirements. Provide expert compliance advice to senior management and business units on developments. Conduct training sessions and updates on compliance topics and regulatory requirements.
  • Support and assist the Head of Risk and Compliance in the development of a comprehensive compliance controls framework and implementation of compliance-related processes and procedures
  • Perform meticulous compliance reviews and provide timely compliance advisory and compliance control guidance to the Business & Support Units on the applicable internal policies, laws & regulations
  • Conduct timely and thorough Regulatory Research on applicable laws and regulations and analysis on regulatory changes to ensure that the company’s operation, and business products comply with new laws and regulations
  • Undertake any additional projects or responsibilities as assigned
  • Requirements

  • 3-5 years of progressive experience in an in-house compliance function; professional compliance certification (e.g., ACAMS / ICA) is a plus
  • Strong understanding of MAS regulatory frameworks and decision-making processes, particularly as it pertains to the Payment Services Act of 2019, and other Southeast Asian countries’ payment regimes. 
  • Demonstrated success in applying for, obtaining, and upkeep of Major Payments Institution license, or prior MAS experience in the Payments Supervision department, will be a strong advantage
  • Exhibit excellent communication and interpersonal skills
  • Self-driven and highly motivated, capable of thriving in a dynamic and rapidly changing entrepreneurial environment
  • Demonstrated ability to collaborate with commercial and product stakeholders to design and implement compliance workflows. Experience in dealing with audits and / or regulatory examinations is a plus.
  • Job Overview
    • Region

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