Incident Response Specialist

QBE Management Services (UK) Limited

  • Full Time

Primary Details

Time Type: Full time Worker Type: Employee

Incident Response Specialist


Reporting to our Regional Team Leads, the Security Incident Responder will be a key member of our rapidly growing Global Security Operations team. 

This is an exciting hands-on technical role in which the specialist will use their security skills and knowledge to perform advanced analysis on the collection of cyber threats using high-level proactive and reactive threat hunting methods, classifying, analysing, prioritising and remediating security alerts/events.

The focus is to provide effective, proactive and a highly technical analytical response to cyber security-related incidents to prevent QBE from becoming compromised by modern attack methods and techniques.

Your responsibilities for this role may include, but are not limited to: 

  • Translates business objectives into security objectives by providing support in design/architecture for new security applications to improve the current security posture globally for QBE.

  • Contributes to, monitors and advises on the planned developments and changes in order to ensure relevancy, compliance and optimal delivery.

  • Recommends and implements initiatives, develops IR processes and procedures.

  • Contribute to the ongoing development of security operations “best practice” and support continuous improvement.

  • Provide guidance regarding security technical support, and influence peers in following best practice.

  • Manage business continuity plan, and information back-up procedures, to ensure minimal disruption in the event of Cyber Attack.

  • Implement security initiatives aimed at improving the existing infrastructure.

  • Review new security products and ascertain their suitability for the QBE environment.

  • Execute threat hunting activities using various proprietary and open source tools to identify current and emerging threats that pose a risk to QBE.

  • Perform advanced analysis on collection of cyber threats using high-level proactive and reactive threat hunting methods.

  • Build strong relationships with internal and external stakeholders to maintain and improve QBE security and enhance knowledge and information sharing.

  • Actively communicate with staff and third parties to correctly identify and resolve problems and manage their expectations.

  • Document incidents, requests and problem management information to ensure required compliance standards/SLAs are achieved.

  • Use security tools and resources to correlate suspicious events, providing context around the event, determine root cause and provide regular updates and recommend modifications to existing systems and procedures.

  • Perform deep-dive incident analysis of various data sources by analysing and investigating security related logs against medium-term threats and IOCs

  • Actively manage and apply the phases of Incident Response (preparation, identification, containment, eradication, recovery and lessons learned)

  • Execute vulnerability and web application assessments; provide analysis and recommendations to mitigate potential threats.

  • Makes moderately autonomous operational decisions on threats to QBE’s systems, assets and business operations and provide recommendations for mitigating controls and/or remediation.

  • Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice throughout the team.

You will need to be able to display you have the following qualifications and experience:

  • Working knowledge of Microsoft security products such as Defender, Sentinel and KQL.

  • Advanced technical expertise of security solutions and technologies, including: Windows, Linux, Networking, Security Architecture experience and knowledge of packet flow/TCP/UDP traffic, Firewall and proxy technologies, cloud solutions, anti-virus, static and dynamic malware analysis techniques.

  • Expert in performing analytics with different types of logs, i.e. network, active directory, database, DNS, firewall, proxies, host-based security, cloud and applications logs etc.

  • Working experience in leading security incidents at all levels related to incident response

  • Working experience in managing 2nd/3rd level security events

  • Ability to manage relationships with global security operations colleagues and other departments, including network teams and incident managers.

  • Demonstrated ability to make decisions on remediation and counter measures

  • Be able to communicate effectively and update senior stakeholders globally

Preferred Knowledge:

  • Security certifications in any of the following: SANS (GCIH, GCIA, GPEN, GREM), ISC2 (CISSP, CCSP), ISACA, CEH, CREST, OSCP or equivalent

  • Advanced understanding of tools, techniques and procedures that modern attackers use to compromise organisations.

  • Demonstrable understanding of various security frameworks and methodologies such as OWASP 10, SANS TOP 25, NIST Incident Reponses, CERT Model, Diamond Model, MITRE ATT&CK, and the Extended Cyber Kill Chain.

Why QBE?

We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA – because we know it’s not just what we do that matters, it’s how we do it that makes the difference.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. 

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today’s workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversati

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