DSHS ALTSA Investigator

US Government, Dept. of Social and Health Services

DSHS ALTSA Social Service Specialist 3 – Region 2 

Adult Protective Services (APS) is excited to have Social Service Specialist 3 in-training opportunities for professionals with investigative skills to join our team as Investigative Social Service Specialists. These amazing career opportunities offer you the ability to grow with DSHS and join a dedicated team focused on protecting Washingtonians in Western WA (Region 2).

We have multiple opportunities in various locations in Western Washington including Bellingham, Lynnwood, Renton, Smokey Point, and Seattle.

King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.    

Opportunities in this job classification that perform unannounced visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect of vulnerable adult individuals, may be eligible for an additional 10% assignment pay in addition to the advertised salary.   
We need your critical thinking and problem-solving skills to independently investigate reports of abandonment, abuse, exploitation, neglect, and self-neglect of vulnerable adults. Your success will be measured by your ability to gather evidence, conduct timely and thorough investigations, and assist people with services that maintain their safety and dignity. Your knowledge, dedication, and compassion will help us transform lives.
Some of what you will do:

  • Conduct face-to-face interviews with alleged victims, alleged perpetrators, and other collateral contacts
  • Collect and evaluate relevant information to make decisions related to the investigation, services, and outcomes
  • Document all pertinent activity for each investigation and record electronically using computer software application systems
  • Collaborate with law enforcement, judicial entities, families, facilities, local office staff, other regional offices, and community agencies/partners regarding client needs
  • Identify and refer at-risk and vulnerable adults to appropriate service groups
  • Provide client advocacy, consultation, networking, family support, and crisis intervention
  • Prepare and provide testimony at administrative hearings, court proceedings, criminal, civil, and administrative proceedings

If hired as a Social Service Specialist 1 or 2, these duties are performed in training and under close supervision.  

What we are looking for:

  • Ability to assess and develop workable solutions to a variety of critical issues or problems
  • Good time management skills
  • Knowledge of Medicaid terminology, regulations, and policies
  • Adaptability to ever-changing policies and directions
  • Strong critical thinking skills and ability to stay focused
  • Ability to work autonomously making decisions, sometimes in immediate safety situations
  • Experience assessing risk and safety to vulnerable adults or children is a plus

Who should apply?
Professionals with a bachelor’s degree or higher in social services, human services, behavioral sciences criminal law/justice, or an allied field. We will consider equivalent experience in social services, human services, criminal law/justice, or an allied field as a substitution for education.  
Additional education and experience will determine if you are hired as a Social Service Specialist 2 in training or Social Service Specialist 3.
See why people like you chose careers with DSHS.
New employees will successfully complete the formal training course sponsored by their division within one year of their appointment.
These jobs will require travel to meet business needs.  
A telework and/or flex work schedule may be considered after training is completed.
Starting salary depends on your qualifications.
Submit your application today and respond to locations in the Supplemental Questions section.
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions about this opportunity? Please contact chris.pulley@dshs.wa.gov and reference #01942

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