DSHS WSH Program Specialist 3

US Government, Dept. of Social and Health Services

DSHS WSH Program Specialist 3 
 Be a part of The Behavioral Health Administration, working on campus in Lakewood, WA, at Western State Hospital (WSH) where you can participate in transforming lives!
 As a Program Specialist 3, is responsible for CPT/ICD coding, obtaining outside data for Forensic/Civil Services unit staff, as well as supervising, assisting, and training other department staff members. Provides consultation and support to the Billing and Revenue Manager and performs the role of Acting Manager in the absence of the Billing and Revenue Manager.
 Some of what you’ll do:

  • Act as a liaison between hospital staff and external facilities to facilitate the flow of information 
  • Establish controls and review mechanisms for every process to ensure that systems and procedures are being followed correctly 
  • Perform periodic QA audits on the coding and auditing team and complete client audits as necessary and/or available 
  • Explain laws, policies, procedures, and regulations to employees and other teammates 
  • Engage clinical management staff in process improvement implementation. 
  • Train and mentor subordinates 
  • Advise the Billing and Revenue Manager of any risk areas for revenue generation 
  • Assist with developing and maintaining audit programs 
  • Create and maintain internal coding protocols and client protocols as requested 
  • Perform new employee orientation including scheduling training, timesheet preparation and submission, and ordering equipment and supplies 
  • Assist with interviews and train new personnel
  • Evaluate the work performance of subordinate personnel and recommend personnel actions such as merit increases and promotions to the reporting Manager 
  • Serve as an educator for the audit and other healthcare professionals/departments in the use of coding guidelines and proper documentation requirements 
  • Lead daily team huddles and lead meetings, as applicable
  • Establish, support, and maintain effective communication and collaborative relationships with stakeholder groups to include Hospital(s) Physicians, the Compliance Department, Local funds, the Office of Financial Recovery, community hospitals, and Patient Financial Services 
  • Other duties as assigned or required. 

What we’re looking for:
 Professionals with a bachelor’s degree;
 Two years of experience including planning, policy analysis, coordination, and consultation with various public and private agencies, organizations, and/or levels of government.
 Professional Experience may substitute year for year for education.
 Desired skills and abilities:

  • Certification by the American Health Information Management Association (AHIMA) as a Registered Health Information Technician (RHIT) Registered Health Information Administrator (RHIA) or Certified Public Coder(CPC) And three (3) years of supervisory experience preferred
  • Knowledge of all hospital, state, and federal regulatory standards, policies, and procedures regarding the release of confidential patient information. Knowledge of CPT and ICD-10-CM coding guidelines
  • Ability to work as a team member and resolve personal conflicts
  • Must be able to communicate effectively with management, peers, patients, and the public as required to carry out the assigned duties of the position
  • Demonstrate proficient operation of the following equipment: Computer, copy machine, redacting, and scanning equipment

 Pierce County employees are eligible to receive an Orca Card for transportation needs.
Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.   Evening and Night shifts include a shift differential in addition to the standard compensation rate.  
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions? Please contact alex.baclaan@dshs.wa.gov and reference 02297.

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